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faq

  • How do I register and start my new account?
    To start a new account, simply click on the top-right icon "log in", which will lead you to the registration page. Next, fill in the details as asked and click on 'Sign Up' to move ahead. You can log in using your user and password and start shopping.
  • I need personal assistance with my order. Who do I contact?
    You can always drop us an email at artfulritual@gmail.com
  • Can I request order modifications after placing my order?
    Unfortunately, no. We advise you to please be more careful before placing an order and to be 100% sure of what you are ordering. Kindly send us an email before purchasing if you have any questions.
  • How long will it take for my order to be shipped?
    Processing your order takes 4-5 business days. For more details on shipping and delivery please visit our Shipping & Returns page.
  • How can I track my order?
    Once an order is shipped, you will recieve an email with your tracking number and a link to track your order.
  • My order hasn't arrived yet. What do I do?
    If 30 working days have passed and you still haven't recieved your order, please contact us to help locate your package. We highly urge that you provide us with correct shipping details to avoid any losses or delays.
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